The Company has a
common goal from which all its business principles spring. This
common goal isn’t just the heart of its business it is the
spirit of every Calico staff.
Let us find
our own satisfaction in customer’s full satisfaction so that
every individual using our product is fully content and pleased
from its different aspects. Let us seek our own growth in the growth
of all our associates, whether it is our business partners or our
customers, so that together we fulfill each other’s needs
with unfailing sincerity and loyalty. Let us discover our prosperity
in the prosperity of every individual relying on us however remotely,
whether he is a hand providing his invaluable service or a consumer
agreeing to use our produce.
Every decision of the management
is inspired by this common vision shared by every individual in
this group, whether it is on rendering new directions to business,
or it is about managing effectively all corporate interests, or
it relates to management of day today activities in different areas
of company operations. In fact, the management has ensured that
this vision seeps down to the lowest rungs of work force so that
the every individual not only enthusiastically shares it with his
comrades, but also reflects it in his every day routine work.
The group always strives to achieve
its business vision by keeping every member of the work force conscious
of it. In order to achieve this exploit, New Light Tannery uses
a tri-lateral business philosophy. It is with the backing of this
robust business philosophy that the group has managed to grow from
one area of achievement to another.
Unmitigated customer satisfaction:
The primary source of motivation for the company is the people it
serves. The customers are the consumers of the company products,
and also firms and organization that use the services of the company
for meeting their business needs. Calico believes, its existence
is meaningless without the support of these people because the people
that agree to use company products or that provide services to the
company are the people who are directly responsible for the company’s
prosperity. The customer care system of the company springs from
this fact. In fact, we strive to continually evolve in our pursuit
of complete customer satisfaction.
Outstanding work culture:
Yet another important facet of our business philosophy are the people
within. Necessitated by the fact that the company does not compromise
on the quality standards of its products, every member of the work
force periodically goes through training processes to keep their
skills honed. The personnel are trained in leather technology, updated
with current fashion norms and loaded with new professional qualifications
in new trends in technology. The company also has an elaborate employees
welfare policy through which it implements different plans and schemes
for the benefit of its employees. Because we know that passionate
people create outstanding product.
Robust production set-up:
A philosophy that exhibits the company’s enduring concern
for quality is its belief in having a robust production infrastructure
that meets industry standards. The infrastructure includes factory
set up, modern tanneries consisting of modern machines imported
from Italy, Germany etc. Another aspect of the infrastructure is
the standardized business processes that have been widely accepted
as standard norms. Besides, the company also recognizes the need
of a strong research and development arm as a means to improve on
quality. This R&D cell of the company has, from time to time,
churned out new products beating old standards of quality and ease
of use. Besides, we have conscientiously passed over any gains in
economy of production to our customers, which has reflected in our
unmatched product pricing.
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